Refund Policy for Digital Products

Thanks for purchasing from Carmenkern.com and Djinn & Tonic Publications (or subscribing to our services).

We do not offer refunds on digital products made on our website. If something is wrong with the file format or the file readability please let us know at info@carmenkern.com, we will be happy to assist you.

Refund Policy Template for Physical Products

If your product is damaged in any way upon shipment, please notify us at info@carmenkern.com and we will gladly send you a replacement.

If anything is unclear or you have more questions feel free to contact us at info@carmenkern.com.